Terms and Conditions

CREDIT CARD SECURITY

We take online security extremely seriously and have taken several steps to ensure that your payment information is processed confidentially and accurately.

DELIVERY

Delivery of furniture is £40 for the UK Mainland (excluding Scottish Highlands).
Please enquire for costs to Scotland & Cornwall.

Multiple purchases will still only incur one delivery charge when travelling on same van together.

Items are normally dispatched within 7 days of you placing an order with cleared payment.

STANDARD DELIVERY

You should receive the goods 10 - 14 days after ordering, more time is required for delivery to Cornwall, Norfolk and Scotland. The furniture is sent with small independent and friendly couriers, who take very good care of the furniture whilst in transit. Delivery is to the door, but with request the driver will normally assist into a secure place, house, garage, outhouses, etc.

Harrison Antique Furniture Ltd does not accept responsibility for any damage caused on the customer's premises
when the delivery is being made. 

Drivers mobile number available for liaising on day of delivery. Only one delivery attempt will be made with arrangements for the drop off being made in advance. 

RETURNS

Here at Harrison Antique Furniture Ltd we abide by the distance selling regulations (updated 13/6/14)

You have the right to cancel your order within 48 hours.
Once item/s are delivered you have 14 days to cancel the order. Return of your purchase(s) must be within 14 days of this cancellation date. 

The cost of the item/s and any delivery charge paid by the buyer, will be refunded, whilst the cost of returning the item/s is at the buyers own expense. Refunds are made within 14 days of the item(s) being returned in line with Distant Trading Regulations. Monies are returned using the same route as the payment method. 

PRIVACY

To process your order, we require your name, billing address, delivery address, phone number, email address and credit card information if applicable. We use this information to process your order and, if any questions should arise, to contact you about your order. If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by phone. Providing us with a landline and a mobile number can be helpful.

Any information provided by you will be used for our purposes only. However, we will need to provide your name, delivery address and contact details to third parties that are involved in the processing of your order and for delivering specific services to you (ie. the courier that delivers your order).
Your information will not be shared with individual or other companies such as direct mail organizations or other third parties unless required by law.

Harrison Antique Furniture Ltd do not keep or store credit/debt card or financial detail.